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family liaison

The ASN Family Liaison Worker is a new post funded in 2022, to support the growth and development of BANG – funded by the Robertson Trust and D&G Communities and Mental Health Fund. 


This transitional youth programme works alongside a pre youth provision called Branching In.


As the dedicated Family Liaison worker, Shona works across the Scottish Borders with Additional Support Needs young people and their families.

The work varies from meeting parents to liaising with third sector organisations or creating bespoke tailored support intervention to help young people manage the changes in their lives.

Shona Jackson ASN Family Lisaion Worker .jpg


The Family Liaison worker offers families holistic, impartial support and acts as point of contact for BANG and Branching In & Branching Out youth groups.  

The advice and support we provide includes bespoke interventions to encourage self-care and emotional well-being. The aim of our service is to empower parents to manage the changes in their life, liaise and link parent carers with additional advice connect them to local support, peers and ensure financial inclusion and access to benefits and awards.



  • Dedicated ASN liaison worker working within Branching Out youth groups to promote whole family approach, and support ASN parent Carers with Transitioning support. Working with the youth team to ensure holistic family support.

  • 1 to 1 targeted intervention with and informal support for Additional Support Needs Parent carers. 

  • Assisting parent carers with a specific focus on issues related to emotional health and well-being support, including Transition advice, housing, benefits and finance, employment, education, health, and social care. 

  • Representing BANG in local, regional, and national forums. 

  • Provide information on social activities

  • Provide information on local training and engagement opportunities

  • Signpost to national and local support and information

  • Advise on Self Directed Support and respite

  • Support to access benefits and support to applying for benefits

  • Signpost for carer Assessment

  • Offer emotional support and well-being to our families

  • Provide information and advice on equipment, aids, and therapeutic resources

  • Provide impartial support and guidance during meetings with professionals



An exciting new  monthly meeting for parent carers takes place on the first Friday of every month with guest speakers invited on themed days from our local and national professional contacts.


Check out our Events page for the most recent dates and guest speakers.


ASN Parent Cuppa and Chat Group every 2 weeks an informal session for peer support, social opportunities, listening, sharing experiences and chatting with various organisations who will pop in from time to time


We are pleased to announce we have been successful in our funding application to deliver Warm and Well support to Youths and Parent Carers. This includes:

  • Provide Mobile Phone charging stations free to Youths and Parents 

  • Deliver Ingredients packs to youths and parents to support them with food and ' how to cook' - with the support of NHS Joint Improvement Team.

  • Purchase warm clothing for youths - scarfs, gloves and any items deemed to keep them warm over the winter.

  • Provide parents with access to food vouchers, warm items, washable duvets and pillows etc.


Borders Additional Needs Group value all the input from our parents and carers. Our long term goal is the setup of an ASN Parent Carer Steering Group with interested parents.

The group would organise online events, fundraising and social activities. Contact if you would like to take part.

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